Terms and Conditions

General Terms and Conditions

These terms and conditions apply to the use of this website and the ordering, purchase, fulfilment and delivery of products from www.agcsa.com.au.
Please review the following Terms and Conditions carefully before placing your order. These Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods or services from this website.

Delivery Policy

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
We will arrange for the delivery of your order within 7 working days (subject to availability; we will advise any delays). Unfortunately, we are unable to guarantee time of delivery.
It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Refund Policy

If you receive a product that you believe is not what was expected we will replace the item or refund your money at our discretion. It will be your responsibility to mail the item back to our postal address in its original undamaged condition.

Secure Transactions

We offer Credit Card processing through SecurePay, a business of Australia Post. Credit Card payments are made directly through SecurePay’s secure payment gateway to insure your personal and credit card details are kept safe. None of your payment details are stored, ensuring your details are protected. For more information regarding the SecurePay payment gateway please go to www.securepay.com.au.

Contact information

If you require further information regarding these terms and conditions or have any questions please contact us at admin@agcsa.com.au or call us on 61 3 9548 8600.

 

 

 

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